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Cancellation Policy

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of withdrawal, you must inform Structurae c/o Nicolas Janberg, Dresdener Str. 110, 10179 Berlin, Germany, phone: +49 30 91 55 56 68, e-mail: services@structurae.de, by means of a clear declaration (e.g. an e-mail or letter sent by post) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the Revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Premature Expiration of the Right of Withdrawal

Your right of withdrawal expires prematurely if the Seller has begun to perform the service with your express consent before the end of the withdrawal period.